Background and Aim: Internal Evaluation means assessment of abilities and potentials. To promote the quality of education, research, health and finally rehabilitation is one of the most important roles and responsibilities of the universities. Promotion of quality of the theoretical and practical education for the Audiology students provides this major with its final goal that is to serve society. The purpose of this study was to evaluate the strength, weaknesses, opportunities and threats (SWOTs) of the Audiology department and to identify the ways of diminishing weaknesses and threats.
Materials and Methods: This descriptive cross-sectional study was conducted on undergraduates, postgraduates, graduates, academic staff, and the director of Audiology department in 9 areas, including management flowchart, educational programs, instructional methods and curriculum models, students, educational areas and equipments, graduate, academic staff, research, and treatment. Data were collected by questionnaires. Results were analyzed descriptively and were expressed in raw and percentage.
Results: The scores of areas in two measures were as follows: management flowchart 4.36 (87.31%), educational programs 4.17 (83.58%), instructional methods and curriculum models 4.01 (80.26%), students 3.43 (68.60%), educational areas and equipment 3.60 (72.11%), from the view of undergraduates, post graduates, faculties, graduates 3.60 (72.03%), academic staff 4.03 (80.6%), research 3.52 (70.4%), and treatment 4.54 (90.80%). The highest score was, therefore, of the treatment area and the lowest belonged to the educational area and equipments. The score of the Audiology department, as the main factor was 3.89 out of 5 which was 77.88%.
Conclusion: Audiology group total score indicates the desirable status that can be promoted to the most desirable if SWOTs are considered.

Background and Aim: Hearing-impaired children make a lot of stress for the parents. Providing the parents of these children with suitable consultation and rehabilitation services results in increased satisfaction and reduced anxiety level. In this study we investigated the relationship between audiology service satisfaction and level of anxiety in parents of hearing-impaired children.
Methods: Seventy-five parents of hearing-impaired children, whose problem was diagnosed during the last year, participated in the study. The mothers were interviewed using satisfaction and anxiety questionnaires.
Results: There was no association between level of service satisfaction and parental state and trait anxiety level however, the group with a higher level of satisfaction (score 64-90) recorded a lower anxiety score (0-20). There was also a significant association between parental state and trait anxiety level (p<0.001). Considering the demographic data, only the living place (Tehran compared with other provinces) showed a significant association with satisfaction and anxiety levels people living in small provinces had a significantly less satisfaction level (p=0.002) and a more anxiety score (p=0.017).
Conclusion: Lack of durability of services was the concern of people living in small provinces which resulted in being more anxious and less satisfied.

Background and Aim: Providing high quality health care is not possible without information related to the past and current condition of the patient. Records show which services, where, when and by whom was delivered. Documentation is referred to the process of precisely recording the information regarding patient care and treatment. The purpose of this study is to determine the essential data set required in audiology record keeping and designing a model for Iran.
Methods: In an applied research of a descriptive-comparative type which was carried out in 2010, data elements of audiology records of domestic and foreign patient notes were used to compile a check list which was subjected to debate by Iranian audiologists in Delphi method. 110 audiologists and 17 faculty members responded to the opinion poll.
Results: From 51 elements which were subjected to discussion, 37 elements by more than 75 percent of the participants, nine elements by 50 to 75 percent of the participants and five elements by less than 50 percent of the participants, were agreed upon. The only element to be considered more important by faculty members than audiologists was "Gender" (p=0.018). Seventy percent of the participants valued the effectiveness of information in patient records very high.
Conclusion: The minimum data set for audiology records must include demographic information, past medical history, patient assessment and treatment plan. With reference to record design principles this information was used to develop amodel for patient audiology record which also included the necessary instructions for completing it.