Ima Darbandi, Shahla Mohamadzadeh Zarankesh, Mohammadreza Kordbagheri, Mitra Zolfaghari,
Volume 27, Issue 1 (4-2021)
Abstract
Background & Aim: Considering the importance of communication skills in nursing, we aimed to study the impact of online support and e-content on communication skills of nurses with patients.
Methods & Materials: In this quasi-experimental study with pre- and post-design, 100 nurses employed in the orthopedic wards of Chamran hospital affiliated to Shiraz University of Medical Sciences in 2018 were selected randomly and assigned into two groups of 50. Both groups received the electronic content of communication skills. In the intervention group, in addition to receiving educational content, online support was provided through social media for four weeks with the presence of a psychologist, so that by asking real questions and problems or simulated scenarios, appropriate behavior in that situation was discussed. Before and eight weeks after the intervention, communication skills in the both groups were assessed by the Burton Jay's Communication Skills questionnaire, and data was compared using independent t-test and analysis of covariance.
Results: The results showed that there was no significant difference between the two groups in the communication skills score before the intervention, but eight weeks after receiving the e-content, the participants' scores increased in the both groups. This increase was greater in the online support group (P<0.001). In fact, online support caused a difference (0.637) in the communication skills score between the two groups.
Conclusion: The results of this study showed the provision of e-content along with online support has led to the improvement of communication skills. It is recommended that in addition to education through e-content, social media be used in the empowerment programs of the treatment team including communication skills improvement, due to their advantages such as ease of use, availability and relatively low cost.
Clinical trial registry: IRCT20090127001599N27
Saeideh Azizi Mahkooyeh, Arezoo Rasti, Atefeh Asadpur Asl, Soheil Rahimi, Mohammadreza Kordbagheri,
Volume 27, Issue 4 (1-2022)
Abstract
Background & Aim: COVID-19 as an emerging disease has many psychological effects, including anxiety. The purpose of this study was to investigate the effect of face-to-face awareness training on anxiety of patients with COVID-19.
Methods & Materials: In this study, 90 hospitalized patients in the hospitals affiliated to Tehran University of Medical Sciences in 2020 were selected using the convenience sampling method and randomly divided into two groups of intervention and control (45 people in each group). The DASS-21 anxiety and demographic information questionnaire were completed by both groups before the intervention. The face to face awareness sessions were provided during two 30-minute sessions at 24-hour intervals for the intervention group and the DASS-21 questionnaire was completed again by the patients one day after the second session. The control group received the routine information of the ward and completed the questionnaire again. The SPSS software version 21 was used for the data analysis by descriptive and inferential statistics.
Results: The results showed that before the intervention, there was no statistically significant difference (P>0.05) in the mean anxiety scores between the intervention (12.71±9.20) and control (14.71±7.08) groups. But after the intervention, a significant difference was observed in the mean scores between the intervention (5.68±5.64) and control (12.75±6.19) groups (P˂0.05).
Conclusion: This study revealed that face-to-face awareness training can reduce anxiety in patients with COVID-19 and can be used in medical centers.
