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N Dehghan Nayeri, M Aghajani,
Volume 16, Issue 1 (5-2010)
Abstract

Background & Objective: Privacy is a basic humanity principle. Protecting patients&apos privacy is a necessity in health care organizations and along with the patients&apos satisfaction, is one of the main indicators of quality of care. The objective of this study was to assess patients&apos privacy protecting by medical staff and its relation to patients&apos satisfaction.

Methods & Materials: This is a cross-sectional survey in which 360 inpatients were recruited using convenience sampling method from an emergency department. Data were collected using a questionnaire and were analyzed using statistical tests in the SPSS.

Results: According to the results, about one half of the patients reported poor privacy protecting and one other half (49.4%) reported that their privacy was protected "relatively good" to "good". A strong correlation was found between level of privacy protected and the patients&apos satisfaction in various dimensions. There was significant correlation between some of demographic variables with privacy protecting and patients&apos satisfaction.

Conclusion: In our study, protecting patients&apos privacy and also patients&apos satisfaction was not generally appropriate. More attempts of clinicians are required to improve the quality of care to promote patients&apos privacy as well as patients&apos satisfaction.



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