Volume 16, Issue 2 (7-2017)                   jhosp 2017, 16(2): 46-57 | Back to browse issues page

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Sokhanvar M, Mosadeghrad A. Organizational culture of selected hospitals of Tehran city . jhosp 2017; 16 (2) :46-57
URL: http://jhosp.tums.ac.ir/article-1-5671-en.html
1- PhD Student in Health Services Management, Iranian Center of Excellence in Health Management (ICEHM), Tabriz University of Medical Sciences, Tabriz, Iran. (*Corresponding Author), Email: mobinsokhanvar16@yahoo.com.
2- Associate Professor, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran.
Abstract:   (9945 Views)

Background: Organizational culture has a crucial role in hospitals’ productivity. The success or failure of strategies and plans in organisational change depend on organizational culture. This study aimed to examine the organizational culture of Tehran hospitals in 2014.

Material  and Methods: This descriptive-analytical study was carried out in 18 hospitals (public, private and semi-public hospitals) that were selected out of 114 hospitals of Tehran using quota- randomized sampling method. About 696 employees in diagnostic, curative, administrative and logistic departments participated in the study. Data was collected through a valid and reliable questionnaire and analyzed using SPSS20. Spearman, U Man- Whitney and Kruskal- Wallis statistical tests were applied.

Results: The mean score of organizational culture was 3.62 out of 6 (moderate). There was a significant relationship between organizational culture and the type of hospitals (p=0.002). The mean score of organizational culture was higher in Private and Semi-public ecurity hospitals respectivey. Attention to details and customer orientation dimensions were high in public and semi-public hospitals and private hospitals respectively. The most and the least mean score of organizational culture was related to administrative and support services units. 

Conclusion: Organization culture was evaluated in moderate status in hospitals of Tehran city. Thus, it is recommended  that hospital managers  improve hospitals 'organizational culture  specially in creativity, innovation, integration and teamwork dimensions using organizational engineering culture plans.

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Type of Study: Original Article | Subject: سایر
Received: 2016/05/7 | Accepted: 2017/03/22 | Published: 2017/07/8

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