Volume 17, Issue 3 (11-2018)
jhosp 2018, 17(3): 65-78 |
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Habibi nodeh F, Roozbeh A, Grey S, Rajabi Vasokolaee G, Panahi Tosanloo M, Khosravi B. Investigating the Effective Factors to Prolongation Time of Employees’ Administrative Violations in The Ministry of Health and Medical Education: A Qualitative Research. jhosp 2018; 17 (3) :65-78
URL: http://jhosp.tums.ac.ir/article-1-6000-en.html
URL: http://jhosp.tums.ac.ir/article-1-6000-en.html
Farhad Habibi nodeh1 
, Abolfazl Roozbeh2 , Serajedin Grey3 , Ghasem Rajabi Vasokolaee4 , Mohammad Panahi Tosanloo5 , Bahman Khosravi * 6
, Abolfazl Roozbeh2 , Serajedin Grey3 , Ghasem Rajabi Vasokolaee4 , Mohammad Panahi Tosanloo5 , Bahman Khosravi * 6
1- Ph.D. in Health Care Management, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran. Human Resources and Administrative Affairs Officer, Bazarganan Hospital, Tehran, Iran
2- Office of Coordination of Administrative Violations, Ministry of Health and Medical Education, Tehran, Iran
3- PhD Candidate in Health Policy, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran
4- Ph.D. Candidate in Health Care Management, Department of Health Management and Economics, School of Public Health, Assiciation of Social Determinants of Health, Scientific Research Center, Tehran University of Medical Sciences, Tehran, Iran
5- Ph.D. Candidate in Health Care Management, Department of Health Management and Economics, School of Public Health, Assiciation of Social Determinants of Health, Scientific Research Center, Tehran University of Medical Sciences, Tehran, Iran. Quality Improvement Manager, Bazarganan Hospital, Tehran, Iran
6- Ph.D. Candidate in Health Care Management, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran, (*Corresponding author), Email: bkhosravi67@gmail.com, Address: 4th Floor, New Building, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, ,Poursina Ave., Quods St., Tehran ,Iran ,bkhosravi67@gmail.com
2- Office of Coordination of Administrative Violations, Ministry of Health and Medical Education, Tehran, Iran
3- PhD Candidate in Health Policy, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran
4- Ph.D. Candidate in Health Care Management, Department of Health Management and Economics, School of Public Health, Assiciation of Social Determinants of Health, Scientific Research Center, Tehran University of Medical Sciences, Tehran, Iran
5- Ph.D. Candidate in Health Care Management, Department of Health Management and Economics, School of Public Health, Assiciation of Social Determinants of Health, Scientific Research Center, Tehran University of Medical Sciences, Tehran, Iran. Quality Improvement Manager, Bazarganan Hospital, Tehran, Iran
6- Ph.D. Candidate in Health Care Management, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran, (*Corresponding author), Email: bkhosravi67@gmail.com, Address: 4th Floor, New Building, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, ,Poursina Ave., Quods St., Tehran ,Iran ,
Abstract: (5809 Views)
Background: Administrative violations are a person-centered behavior that violates the accepted organizational norms, and thus, can threaten the organization health. Therefore, the present study aimed to identify the causes of prolonging the time of taken to deal with administrative violations were at the staff of Ministry of Health and Medical Education.
Materials and Methods: This study was a qualitative content analysis one. For sampling, convenience, purposeful and snowball sampling methods were used. The sample size continued to saturate the interview data with each group of people. Data collection was performed with open questions and interviews using semi-structured interviews. Finally, all interviews were analyzed using MAXQDA software.
Results: After implementing and data analysis, the causes for prolonging the time spent on administrative violations in primary and recruiting boards were divided into five main categories including "member characteristics"; "actual proceedings"; "Inevitable factors"; " legal factors "and" organizational factors".
Conclusion: According to the findings and experts’ opinions, the most problems in the process of handling administrative violations are related to the time lag in the notification process, investigation and expertise. Membership training, teamwork, and the use of members with different expertise can prevent employees from handling administrative offenses.
Materials and Methods: This study was a qualitative content analysis one. For sampling, convenience, purposeful and snowball sampling methods were used. The sample size continued to saturate the interview data with each group of people. Data collection was performed with open questions and interviews using semi-structured interviews. Finally, all interviews were analyzed using MAXQDA software.
Results: After implementing and data analysis, the causes for prolonging the time spent on administrative violations in primary and recruiting boards were divided into five main categories including "member characteristics"; "actual proceedings"; "Inevitable factors"; " legal factors "and" organizational factors".
Conclusion: According to the findings and experts’ opinions, the most problems in the process of handling administrative violations are related to the time lag in the notification process, investigation and expertise. Membership training, teamwork, and the use of members with different expertise can prevent employees from handling administrative offenses.
Keywords: Human resources, Administrative violations, Delay in processing files, University of Medical Sciences
Type of Study: Original Article |
Subject:
مدیریت منابع انسانی در بیمارستان
Received: 2018/05/13 | Accepted: 2018/10/14 | Published: 2018/11/10
Received: 2018/05/13 | Accepted: 2018/10/14 | Published: 2018/11/10
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