Volume 19, Issue 4 (12-2020)
jhosp 2020, 19(4): 31-44 |
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Hosseini Ghavam abad L, Vosoogh Moghadam A, Zaboli R, Aarabi M. Clinical governance in primary health care based on family physicians in Mazandaran province: Stakeholders perspective. jhosp 2020; 19 (4) :31-44
URL: http://jhosp.tums.ac.ir/article-1-6402-en.html
URL: http://jhosp.tums.ac.ir/article-1-6402-en.html
1- PhD student, Department of in Healthcare Management, Semnan Branch, Islamic Azad University, Semnan, Iran.
2- Associate Professor, Community Medicine, Governance and Health Training and Research Group, Neuroscience Institute, Tehran University of Medical Sciences and Health Services, Tehran, Iran.(corresponding author: avosooghm@sina.tums.ac.ir)
3- Associate Professor, Department of Health Services Management, Baqiyatallah University of Medical Sciences, Tehran, Iran.
4- Associate Professor, Department of Epidemiology, Mazandaran University of Medical Sciences and Health Services, Mazandaran, Iran.
2- Associate Professor, Community Medicine, Governance and Health Training and Research Group, Neuroscience Institute, Tehran University of Medical Sciences and Health Services, Tehran, Iran.(corresponding author: avosooghm@sina.tums.ac.ir)
3- Associate Professor, Department of Health Services Management, Baqiyatallah University of Medical Sciences, Tehran, Iran.
4- Associate Professor, Department of Epidemiology, Mazandaran University of Medical Sciences and Health Services, Mazandaran, Iran.
Abstract: (1912 Views)
Background and Aim: Clinical governance is one of the important frameworks for continuous quality improvement and safety in health care systems. Identifying the axes of this approach according to local conditions is one of the important priorities of the health system. The aim of this study was to identify the views of stakeholders on the axes of clinical governance in primary health care based on family physicians in Mazandaran province.
Methods: The present qualitative study was conducted using the conceptual framework analysis method in 2018-2019. The study population were key policy makers of Ministry of Health, Health deputy of the University, the county health network, family physicians association, family physicians, and the parliament research center. Participants were selected using purposeful and snowball sampling methods. Data were collected through semi-structured interviews and were analyzed and coded using MAXQDA 11 software.
Findings: According to the interviewees' views, the research findings were classified into 4 main dimensions: dimensions of clinical governance, requirements and structures, decision-makers and dimensions of quality and safety assessment. 17 sub-themes including community participation, clinical audit, clinical effectiveness, personnel management, training, information use, risk management, guidelines and procedures, promotion of health indicators, equipment and facilities, referral system, financing, policy makers, effectiveness, efficiency, human aspects of services and justice were identified and extracted.
Conclusion: According to the research findings, to facilitate the implementation of clinical governance, solutions such as the existence of appropriate infrastructure, commitment of managers, supportive culture, sufficient knowledge, monitoring and evaluation, appropriate culture building, facilities and equipment and sufficient financial resources are suggested.
Methods: The present qualitative study was conducted using the conceptual framework analysis method in 2018-2019. The study population were key policy makers of Ministry of Health, Health deputy of the University, the county health network, family physicians association, family physicians, and the parliament research center. Participants were selected using purposeful and snowball sampling methods. Data were collected through semi-structured interviews and were analyzed and coded using MAXQDA 11 software.
Findings: According to the interviewees' views, the research findings were classified into 4 main dimensions: dimensions of clinical governance, requirements and structures, decision-makers and dimensions of quality and safety assessment. 17 sub-themes including community participation, clinical audit, clinical effectiveness, personnel management, training, information use, risk management, guidelines and procedures, promotion of health indicators, equipment and facilities, referral system, financing, policy makers, effectiveness, efficiency, human aspects of services and justice were identified and extracted.
Conclusion: According to the research findings, to facilitate the implementation of clinical governance, solutions such as the existence of appropriate infrastructure, commitment of managers, supportive culture, sufficient knowledge, monitoring and evaluation, appropriate culture building, facilities and equipment and sufficient financial resources are suggested.
Type of Study: Original Article |
Subject:
کیفیت خدمات و ایمنی بیمار در بیمارستان
Received: 2021/05/10 | Accepted: 2021/10/12 | Published: 2021/11/1
Received: 2021/05/10 | Accepted: 2021/10/12 | Published: 2021/11/1
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