Leila Hajizadeh, Zahra Vahedi, Zeinab Kazemi,
Volume 12, Issue 3 (9-2022)
Abstract
Introduction: Usability has been defined as the extent to which specific users can efficiently use a product to achieve specific goals. Along with the increased number of the elderly population, there is a need for user-centered products for this group of people. Smartphones are widely used products in modern society. USE (Usefulness, Satisfaction, and Ease of use) questionnaire is an easy-to-use, quick, and accurate instrument to assess product/service usability. Thus, this study was done to determine the validity and reliability of the Farsi version of the USE questionnaire to evaluate the usability of smartphones for elderly users.
Material and Methods: The USE questionnaire was developed by Lund (2001) to assess usability, considering four separate dimensions: usefulness, satisfaction, ease of use, and ease of learning. This is a 30-item questionnaire that evaluates usability on a 7-point Likert scale. In order to assess the face and content validity of the questionnaire, a panel of nine experts was asked to rate the relevancy, clarity, simplicity, and necessity of each question using the Likert scale. Subsequently, the Content Validity Ratio (CVR) and Content Validity Index (CVI) were computed. In order to confirm the reliability of the questionnaire, two methods of internal reliability and test-retest reliability were used. In this sense, Cronbach’s alpha was calculated as the measure of internal reliability. Cronbach’s alpha equal to and above 0.7 was considered the minimum acceptable value. To measure the test-retest, 50 old adults (aged 60 years old and above) were asked to answer the questionnaire twice at a two-week interval. Then, the Pearson correlation coefficient was calculated between the two sets of scores. Also, the receiver operating characteristic (ROC) curve was utilized for specifying its sensitivity, specificity, and cut -off point
Results: Based on the comments of the expert panel, CVI scores of all questionnaire items were above 0.78, whereas four items rated less than 0.78 in terms of CVR scores; and, consequently, were removed from the questionnaire. Moreover, according to the reliability assessment results, both internal correlation and test-retest scores obtained acceptable values. Specifically, Cronbach’s alpha coefficient for usefulness, satisfaction, ease of use, and ease of learning were 0.771, 0.862, 0.756, and 0.798, respectively. In the ROC curve, the cut-off point was reported as 4.88 with the sensitivity and specificity of 97.8% and 75%, respectively, and area under the ROC curve at this cut-off point was obtained 81%.
Conclusion: Comparing a product’s characteristics with standards is a prerequisite to determining the level of usability of that product. The Farsi version of the USE questionnaire is a reliable tool for measuring usability with satisfactory validity and reliability. This questionnaire can be used in future studies in smartphone usability.
Mohammad Ali Fadaei, Hossein Mansoori, Tayebeh Abbasnejad,
Volume 15, Issue 2 (7-2025)
Abstract
Introduction: Demographic changes are an inevitable phenomenon in today’s organizations. By acknowledging the aging of the workforce as a significant organizational challenge, the purpose of this research is to design a structural model of elderly-oriented human resource management measures in public organizations.
Material and Methods: This study is categorized as applied in terms of objective, descriptive-survey in terms of approach, and a mixed-method design (qualitative-quantitative) in terms of data collection. The information gathering tools used to review the research literature were library research methods, while a questionnaire was employed for collecting field data. Initially, the Delphi method was utilized to extract and identify elderly-oriented human resource management practices. In the second phase, a quantitative method was used to validate the model of elderly-oriented practices in public organizations and assess the current status of these practices.
Results: The results obtained from the model’s goodness-of-fit in SmartPls 3 software and confirmatory factor analysis indicated high validity of the elderly-oriented human resource management practice model.
Conclusion: Additionally, the findings revealed that, from the perspective of the study’s employees, the status of elderly-oriented human resource management practices in terms of implementation was not in a desirable state and did not meet employees’ expectations.
