Showing 2 results for Human Error Assessment
Soleiman Ramezanifar, Ehsan Ramezanifar, Elahe Khadiv, Ali Salehi Sahlabadi, Davoud Eskandari, Mahshid Namdari,
Volume 12, Issue 3 (9-2022)
Abstract
Introduction: Human error can occur in many work environments, especially in control rooms. Due to the vital role of the central railway traffic control room in guiding and controlling all types of trains along the railway network, any error in this control room can lead to a catastrophic accident. This study aims to identify and assess human error in the central control room of railway traffic using the HEART technique.
Material and Methods: This descriptive cross-sectional study was performed in 2021. In this research, tasks and sub-tasks were identified using the hierarchical task analysis (HTA) method. Then, the probability of human error was assessed using the HEART technique.
Results: Based on the results of the HTA method, 67 main tasks, and 149 sub-tasks were identified. The study results on the probability of human error using the HEART technique showed that the three main tasks of the traffic expert (distribution of types of diesel, establishing the freight priority, and planning the movement of trains) had the highest probability of error. In addition, the most critical factors influencing human error were “evidence of illness among employees”, “sleep disorder”, “inexperience”, “unfamiliarity”, and “stress”.
Conclusion: The results of this study indicated that the central railway traffic control room employees are prone to errors, and if these staff make errors, irreparable accidents will occur. To reduce the probability of error of these employees, measures should be considered, such as using regular and appropriate shifts, the use of skilled and competent people, and so on.
Rouhalah Fooladi, Ali Karimi, Adel Mazloumi, Mohsen Sharif Rohani, Rajabali Hokmabadi,
Volume 12, Issue 4 (12-2022)
Abstract
Introduction: Human factor analysis has been identified as the most common cause of accidents in natural gas transportation and distribution facilities. The occurrence of accidents at these systems, especially gas reduction stations located in residential and industrial areas, has had catastrophic consequences. Therefore, this study aimed at analyzing critical tasks and human error assessment using the system for predictive error analysis and reduction (SPEAR) method and providing the appropriate framework for error management in the operation and maintenance of city gate stations.
Material and Methods: This descriptive cross-sectional study was conducted using the SPEAR framework and safety critical task analysis guideline to evaluate errors in gas pressure reduction stations. First, critical tasks were screened and evaluated, followed by performing task analysis by the hierarchical task analysis and detecting performance-influencing factors (PIF). Then, human errors were predicted and assessed based on the predictive human error analysis. Finally, error management was developed at three process, equipment, and training improvement levels.
Results: In general, out of 23 operations and 164 sub-tasks, 12 critical tasks were identified based on the results. Criticality level percentages were about 67% high risk, 25% moderate, and 8% low risk. In addition, 134 errors were identified which were mostly related to action (42.53%) and checking (39.55%) errors, respectively. Eventually, communication, retrieval, and selection errors were 8.96, 5.22, and 3.74%, respectively.
Conclusion: The results revealed that action and checking errors had the highest percentages. This method can be applied to appropriate the systems approach to error reduction using the PIF assessment output. The privilege affecting factors include preparing standard operation procedures, implementing a comprehensive training program, and controlling environmental hazards.
