Journal of Health and Safety at Work

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Introduction: There are some tensions in occupational activities that are caused by harsh conditions and occupational violence is considered one of these tensions. Workplace violence is a global problem. Healthcare workers are globally exposed to the workplace violence more than any other workers. The aim of this study was to investigate the relationship between some individual and job variables with exposure to occupational violence among health care workers in the hospitals in Yazd province, Iran.
 

Material and Method: This cross-sectional, descriptive-analytical study was conducted in eight educational hospitals in Yazd province, Iran. Research population (600 participants) consisted of all healthcare personnel employed in hospitals affiliated to the Shahid Sadoughi University of Medical Sciences in Yazd and were selected by stratified sampling. The Negative Act Questionnaire-Revised (NAQ-R) was used to investigate occupational violence and data analysis was performed using multiple logistic regression tests.
 

Result: The average score of occupational violence was 19.3. Among individual factors, gender (male) and educational level (MSc degree), and among job factors, shift work (morning shift) and type of work environment (genecology and pediatrics wards) had significant relationships with the incidence of violence among the employees.
 

Conclusion: The importance of these findings is in planning and deployment of intervention measures using educational training with regard to the ways of preventing violence, decreasing the coworkers’ aggression, dealing with and increasing awareness about personal and civilian rights in order to reduce the phenomenon of violence among employees.

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Introduction: Emergency technicians face workplace violence and increasing occupational stress. The purpose of this study was to investigate the impact of a virtual self-management training in communication skills on occupational stress and the degree of aggression among emergency technicians.
Material and Methods: This study involved 60 emergency technicians randomly assigned to either the intervention or control group. They completed surveys on workplace violence and occupational stress. The intervention group received six weeks of a virtual self-management training in communication skills. Data was collected after two months and analyzed using SPSS software.
Results: The findings showed that there was no statistically significant difference between the control group (110.08±11.92) and the two intervention groups (114.39±11.25) in terms of the average occupational stress before the intervention; The average job stress score between the intervention (94.0±12,70) and control (98.81± 20,81) groups significantly differed following the intervention (p=0.034); After the intervention, the intervention group had lower verbal and physical abuse frequencies compared to the control group.
Conclusion: The virtual self-management communication training demonstrated the potential to reduce occupational stress but did not significantly decrease the violence towards the emergency technicians. A comprehensive training program addressing violence factors and communication techniques, implemented over a longer period, is recommended.