H Dargahi, Smh Mousavi, S Araghieh Farahani, G Shaham,
Volume 2, Issue 1 (2 2008)
Abstract
Conflict management is a kind of management which could be administered the organization with the best ways and create balance between organization and staffs and eliminates the conflict. Generally , conflict management is the process of conflict roles recognition between intergroups and intragroups and use of conflict techniques for eliminate or simulate conflict for organizational effectiveness.
This research is aimed to introduce conflict management and how to use its strategies to modify this phenomenon.
This research shows that organizational conflict have both instructive and destructive results. Managers should use conflict management in every organization. Most conflict management strategy used to control conflict is collaboration between managers and staffs. Conflict management has important role to make managers successful . Although, a minimum of conflict is appropriate in every organization but no managers agree with anarchism in his organization