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Reza Safdari, Marjan Ghazi Saeedi, Mostafa Sheykhotayefe , Mohammad Jebraeily, Seyedeh Sedigheh Seyed Farajolah, Elham Maserat , Roya Laki Tabrizi,
Volume 11, Issue 1 (5-2017)
Abstract

Background and Aim: The most important issues that always absorb accuracy and effort of hospital, is the mastery and control over the financial status for the hospital resources management. In all countries, the medical centers are considered as a vital community resource and must be managed in line with the interests of society. Hence, these studies aimed to investigate the causes of insurance deductions and were made to assist hospital administrators in reducing the deductions against them. 
Materials and Methods: This descriptive research is retrospective study in year 2012. The study population consisted of 100 insurance experts deployed in insurance centers (including Health care’s, Social security, Armed forces, Help Committee) from which 25 experts were randomly selected from each Insurance Center. Researcher madden questionnaire was used to collect data. For validating of questionnaire justifiability, questionnaire was provided to insurance expert, professors and ambiguities were resolved. Test-retest procedure was used to ensure the Stability of the questionnaire. The collected data was analyzed and classified using Excel software.
Results: These findings indicate that between all parts of surgery wards deductions are the highest (%45/55), and between surgery wards, orthopedics surgery had the highest amount of deductions (%40/75).
Conclusion: Healthcare provider should be more careful and minimize documentation errors in reporting and documentation. Also the hospital administrators for reducing deductions against patient records must provide educational course for correct documentation.


Fatemeh Mirshekari, Elham Maserat,
Volume 18, Issue 2 (5-2024)
Abstract

Background and Aim:  Considering the growing trend of cancer in Iran, the development and implementation of digital health literacy systems accelerates the capabilities of digital health and the self-management process of patients. Digital health literacy means the ability to effectively and consciously use digital technologies to access health-related information and services. This skill plays an important role in accessing medical information, disease management, improving the quality of life of people, especially cancer patients. Digital health literacy is considered as one of the most key factors of equal access to digital health information. The purpose of the present study was to formulate the requirements of the digital health literacy system with a focus on cancer.
Materials and Methods: The present study was conducted in two phases of literature review and validity and reliability of requirements in 2023. In the first stage, a literature review was conducted with the keywords of digital health literacy, cancer, requirements, system and application in databases such as PubMed, Scopus, Google Scholar, academic Jihad scientific database and specialized websites. To check the content validity of the survey, 62 experts were surveyed and CVI and CVR were calculated.
Results: Hundered and twenty seven functional and non-functional components were approved. Requirements in the functional section was divided in six main dimensions information literacy module (8 functional components), information and communication technology literacy module (18 functional components), media literacy (5 functional components), public, specialized and population-oriented health literacy module (47 functional components) ), digital health literacy module (28 functional components), and digital health literacy module in cancer (6 functional components) were divided. In the section of digital health literacy in cancer, the main components of needs assessment, digital health literacy training, evaluation and monitoring of the effectiveness of digital interventions and information search skills were approved. Fifteen non-functional components were also approved. Cronbach’s alpha coefficient obtained (92%) indicated high reliability and reproducibility.
Conclusion: Digital health literacy systems can facilitate health care services. Considering the acceptable validity and reliability of the study, the defined requirements can be used to implement digital health literacy systems centered on cancer.

 

Elham Maserat, Zeinab Mohammadzadeh, Zahra Mahmoudvand, Hasan Siamian, Pourya Taghizadeh, Azadeh Yazdanian,
Volume 19, Issue 5 (12-2025)
Abstract

Background and Aim: As a pandemic, the COVID-19 epidemic has had widespread impacts on society and has highlighted the need for effective management through timely case detection, early isolation, and treatment. Web portals have emerged as an effective information technology intervention and a solution for crisis management. This study aims to review various web portals implemented in the context of COVID-19.
Materials and Methods: In 2025, a systematic review was conducted to identify articles related to the use of web portals in the COVID-19 context. Keywords such as information technology, portal, COVID-19, and university were used to search multiple databases and search engines including Scopus, PubMed, Science Direct, Web of Knowledge, Ovid Medline, and Google Scholar. Published texts from 2019 to 2025 were included in the search.
Results: Initially, 1,058 articles were retrieved, and after careful evaluation, 40 articles directly relevant to the research topic were selected for inclusion. The analysis identified several notable web portals deployed during the COVID-19 pandemic, including platforms such as COVIDome, Over COVID, interactive visualization portals, country-specific information portals, prediction-based systems, electronic portals for specific medical conditions, data platforms, drug repurposing portals, patient triage and scheduling tools, health mapping portals, telemetry capabilities, and epidemiology applications. The results showed that the highest number of related articles were published in 2020, primarily concentrated in the United States, Saudi Arabia, and Canada. In-depth reviews indicated that WPs such as COVIDome and MyChart significantly facilitated patient access to medical information and healthcare services. These portals not only provided timely information regarding vaccination and outbreaks but also played a crucial role in facilitating effective communication between patients and Healthcare Providers. Furthermore, the overall use of portals increased 10-fold during the pandemic, a trend that persisted afterward. Findings also highlight existing digital divides, as individuals with higher education and income levels benefited more from these portals.
Conclusion: Successful implementation of web portals requires proper management and planning, increased awareness among stakeholders including policymakers, healthcare professionals, and the general public, user training, comprehensive data integration, adherence to standards, and periodic evaluations. These measures are essential to optimize the effectiveness and utility of the portals.

Fatemeh Beiranvand, Elham Maserat,
Volume 20, Issue 1 (4-2026)
Abstract

Background and Aim: The rise in chronic diseases is one of the major challenges facing healthcare systems in the 21st century. Developed countries have turned to health-related quality of life recommender systems to address this issue. This study aims to review and evaluate these systems in the context of chronic diseases.
Materials and Methods: A rapid review method was used in this study. The search was performed using a combination of keywords chronic disease, recommender system, health-related quality of life, and evaluation. The most frequently reviewed systems were related to the endocrine and metabolic diseases group with 15 cases (27.3%), which included diabetes (13 cases) and obesity (2 cases). This was followed by cardiovascular diseases with 9 cases (16.4%), including heart failure (7 cases), coronary artery disease (1 case), and hypertension (1 case), as well as respiratory diseases with 7 cases (12.7%), including chronic lung disease (4 cases), asthma (2 cases), and lung transplantation (1 case). Based on the inclusion criteria, some other chronic diseases including blood diseases and immune mechanism-related disorders with 2 cases (3.6%) including AIDS and hemophilia, cancers with 2 cases (3.6%), digestive diseases with 1 case (1.8%) including hepatitis and urinary tract diseases with 1 (1.8%) were investigated in this study, but they did not have a significant contribution. In order to assess the information needs, a search was conducted in library resources in three databases "Google Scholar", "PubMed" and "Scopus", with the aim of extracting articles of recommender systems in the field of health-related quality of life in chronic diseases, assessment tools and frameworks. The studies included 55 articles published in the period from 2003 to 2022.
Results: The extracted systems in the present studies included 15 general mobile-based applications (27.3%), 16 mobile-based self-management and self-care applications (29.1%), 15 general internet platforms, sites and portals (27.3%), and 9 internet self-management and self-care platforms, sites and portals (16.4%). The studies used 4 methods of usability, effectiveness, satisfaction and technical evaluation. In most studies, usability evaluation was used with the aim of usability in 32 cases (58.2%) and effectiveness with the aim of health-related quality of life (behavior, knowledge and attitude) in 25 cases (45.45%). Ease of use features were used in 18 cases (32.7%), user-friendliness in 14 cases (25.45%), and usefulness in 10 cases (18.18%). In the second phase of the study, 98 assessment tools in the form of interviews and questionnaires from 55 studies were extracted and categorized. Ultimately, 50 usability tools, 26 effectiveness tools, 18 satisfaction tools, and 3 technical tools resulted from this study.
Conclusion: With the growing number of mobile health applications and health-related quality of life systems, choosing the most suitable and effective option for users has become a challenging task. Paying attention to standard and evidence-based components of evaluation of these recommended systems can be effective in improving the quality of life related to patients’ health.


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