Journal of

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Background and Aim: Waiting time is one of the factors affecting patient satisfaction of service quality which is offered. In This Study waiting times referred to some clinics like Shahid Dastani integrated clinical training center, treatment and researching center like Shariati Hospital was performed.

Materials and Methods: Six sigma model in four stages together with qualitative and quantitative methods was used in this study. The study population consisted of the all patient referred to specialist clinics like Shahid Dastani during every week. We selected 10% of all patients as a sample size referred to specialist clinics (n= 266). Data were collected by interviewing and filling the checklists using a stopwatch. Measured waiting times were registered in a blank form. Data entry and analysis were performed using SPSS.

Results: Mean and standard deviation of waiting time were 121± 33.73 minutes. The most important processes from referred entrance to leaving the physician's office consisted of comprehensive workflow processes, overall workflow, times forming, funds, medical records, previous bloom times, refunds and discount at all costs, and complaints.

Conclusion: The first three factors of prolonged time form health care providers and referees view are simultaneous increase in the number of referees, physicians being on time and shortage of doctors. This collection extends the time of giving services by clinice, providing human resources and modifying the physical spaces wich were some of recommendations to reduce waiting times.

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Background and Aim: In recent years demand for a variety of cosmetic surgery, especially rhinoplasty has been increased in our country. Some research has shown that psychological factors influence the request for cosmetic surgery. Therefore, this study was performed to examine the dimensions of perfectionism.

Materials and Methods: The study was a causation - comparative study conducted in the spring and summer of 2010 in yasouj city. Fifty people undergone rhinoplasty surgery were compared with 50 subjects as controls. For the comparison of the dimensions and subscales of perfectionism, Frost multidimensional perfectionism scale was used. Data was analysed using SPSS software and dependent t test.

Results: Women using rhinoplasty were more than men. Most participants were single and between 26-30 years. The majority of the subjects had university education and their income level was between 7010000 to 9000000rials. There was significant difference in the Perfectionism subscale between the two groups in the Individual standards (P=0/001), order (P=0/001), concern about mistakes (P=0/001), parental criticism (P=0/001), doubt about action (P=0/013) and parental expectations (P=0/04). Generally the study showed significant difference in Perfectionism between the two groups(P=0/001).

Conclusion: People who had cosmetic rhinoplasty surgery were more perfectionists and were often negative perfectionists.

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 Background and Aim: Information technology acceptance model predicts acceptance based on end-users' perceived usefulness and ease of use of technology for a specific purpose. The aim of this study is to understand nursing staff’s adoption of clinical information systems based on information technology acceptance model.

 Materials and Methods: This descriptive- analytic study was conducted on 316 nurses in hospitals affiliated with Semnan University of Medical Sciences (SUMS) and those affiliated with the Social Security Organization (SSO). The data collection tool was a valid and reliable questionnaire . The d ata were analyzed by descriptive statistics, Mann-Whitney and chi-square tests .

 Results: Some 73 % of nurses agreed that the nursing information system provides them with correct information. Besides, 55.7% of nurses had accepted the information system. The results showed that male nurses had admitted clinical information systems more than female ones (P<0.05). Moreover, nurses who were aware of their duties towards the computer program or those who were aware of the goals of computer applications had adopted information technology more (P <0.05).

 Conclusion : Most of the nurses had accepted the clinical information system in their daily work. However, issues such as inadequate number of computers , content design, system c apability problems, and nurses' computer skills and knowledge should be seriously examined . Moreover, several interventions should be planned and developed in technical and individual areas such as enhancement of nurses' IT knowledge , teamwork culture , organizational position , team cooperation, and updating and upgrading the network.

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Background and Aim: Nurses’ knowledge and awareness about religious orders is undoubtedly so important in their relationship with patients in hospitals. So, the aim of this study is to compare the knowledge and attitude of nurses before and after their participation in religious orders workshop. Materials and Methods: In this cross-sectional study, religious knowledge and attitude of 480 nurses working in the hospitals of Tehran University of Medical Sciences (TUMS) were evaluated. The research tool was a questionnaire and such factors as nurses’ age, sex, educational level, and type of employment were considered. The data were collected by a questionnaire and analyzed by SPSS software version 19. Results: Nurses demonstrated a higher level of knowledge and attitude in hospitals where Islamic orders workshop was held than the ones in other hospitals. In total, there was no significant difference among nurses regarding their age, sex, educational level, and type of employment however, nurses working in surgical wards and those with a postgraduate degree showed a higher level of knowledge and attitude than others. Conclusion: It is necessary to provide nurses with knowledge about religious orders because such knowledge may increase patients' satisfaction with the care they receive.

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