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Information registration in surgical special sheets for discharege patients in Tehran University of Medical Sciences Teaching Hospitals , 2005
R Sharifian, M Ghazisaeedi,
Volume 2, Issue 1 (9-2008)
Abstract

Background and Aim: Currently in most hospitals medical mission and medical  documents secession don't be notified  about any disciplines in the framework of documenting medical data and in parallel the document makers will be overshadowed by non-executing these principles qualitatively and quantitatively(1).

Materials and Methods: The above study is a sectional one that describes the situation of recording informational items in the surgical special sheets. In order to collect information collect information from considered sheets, it has been used of 1040 files of hospitalized because of surgery operation in the under study hospitals.

Results: The results of the study showed that 67.5% and 53.4% of informational items have not been recorded in nte sheets General and special hospitals. In the operation report sheet more informational items has been recorded in proportion to others which amounts to 59.9%. Informational items related to the tests in the pre operation care sheet, complementary information in the operation report sheets, and after surgery care and observed side-effects in the anesthesia sheet have the most non recording information.

Conclusion: The situation of recording informational items in the surgical special sheets in contrast to previous studied samples is not desirable. Regarding to the importance of these sheets and their position in relation to the information recorded in them, it is necessary to take needed measures to remove the factors that result in non recording the informational items.


The Relationship between Professional Behavior and Organizational Commitment of Nurses in Ilam Province of Iran
Mojgan Mohammadimehr, Sanaz Zargar Balaye Jame , Saeed Sheikhi, Dariush Rahmati,
Volume 11, Issue 3 (7-2017)
Abstract
Background and Aim: Organizational commitment is one of the important elements in improving the quality of services and nursing job. Since, the professional behavior is one of the most important variables in organization success, the present study was designed with the aim of determination of 
relationship between nurses' professional behavior and organizational commitment. 
Materials and Methods: This was a cross sectional and descriptiveanalytical study. Research statistical society included all nurses in Abdanan, Darehshahar, and Dehloran in Ilam Province of Iran (N=198). Hundred and thirty one people were selected using Cochrane's formula and random sampling. Data was collected via professional behavior questionnaire and organizational commitement questionnaire. Data was analyzed via descriptive and analytical statistics. 
Results: The result of Pearson correlation test showed that there was a positive and significant relationship between professional behavior and organizational commitement (p<0/01=, r=0/558). Also there were positive and significant relationships between professional behavior and nurses' emotional commitement (p<0/01, r=0/435), nurses' continuous commitement (p<0/01, r=0/506) and nurses' normative commitement (p<0/01, r=0/519). 
Conclusion: There was a significant relationship between professional behavior and organizational commitement of nurses. Therefore, we suggest that hospital executives and policymakers provide appropriate situation for improving the variables of nursing professional behavior. 

Determination of Dimensions and Items of Outpatient Service Quality for Ahvaz Hospitals
Farzad Faraji Khiavi , Mohammad Qolipour, Zahra Dashtinejad , Iman Mirr,
Volume 11, Issue 5 (1-2018)
Abstract
Background and Aim: Assessing service quality is one of the basic requirements to develop outpatient service. There is no valid and reliable tool to measure quality of outpatient service, therefore this study was performed to determine dimensions and items for assessing service quality of outpatient in Iran.
Materials and Methods: To determine dimensions and items of the outpatient service quality, a cross-sectional study was conducted with participating of 550 outpatients referred to Ahvaz hospitals in year 2015. To determine content validity, the Delphi technique (3 rounds) with participating of 8 quality experts was used. Construct validity of the tool was assessed through exploratory and confirmatory factor analysis. Reliability was assessed using Cronbach's alpha coefficient. Data were analyzed by Excel, Spss, and Lisrel softwares.
Results: The content validity of tool with CVI=0.94 was confirmed. According to exploratory factor analysis, the hospital outpatient service quality tool included 36 items and 11 dimensions (choosing the service provider, communication and interaction, having authority, continuity of service, quality of facilities and basic amenities, respect, immediate and timely attention, safety, prevention, access and reliability). Construct validity of the tool was confirmed based on the goodness of fit quantities of model (RMSEA=0.007, CFI= 0.99, GFI=0.95).
Conclusion: The results of study showed that the outpatient SERVQUAL tool with 36 items and 11 dimensions was a valid and reliable tool to measure quality of outpatient service in Iranian hospitals.

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