Background and Aim: Information systems serve different purposes in organizational and management hierarchies. The hospital intelligent management system is an analytical and decision-support management information system that provides information and important performance indicators for managers in hospitals. Considering the role of this system in increasing the efficiency and effectiveness and the lack of academic hospitals having the desired level of productivity, this research was conducted to investigate the effective factors in improving the acceptance of the intelligent hospital management system in the hospitals of Shahid Beheshti University of Medical Sciences (SBMU).
Materials and Methods: This descriptive and correlational research was conducted in 19 hospitals (12 teaching hospitals and 7 non-teaching hospitals) of Shahid Beheshti University of Medical Sciences in 2022. In this study, 126 senior and middle managers and experts of the productivity committee participated. The data of this study were collected Using the Unified Theory of Acceptance and Use of Technology(UTAUT) Questionnaire and for statistical analysis, SPSS software (statistical table and linear and multiple regression tests, sequencing, and chi-square) was used. The validity of the questionnaire was determined using the opinion of research experts and its reliability was also determined using Cronbach’s alpha coefficient (0.824).
Results: Most of the participants in the study were from teaching hospitals (63.2%) and were middle managers (50.8%). Behavioral intentions were identified as the most important factors in the use of system by senior and middle managers and experts of productivity committee (P<0.001). The effort expectancy had the greatest impact on the intention to use the system as compared to the expected components of Performance expectancy and social influence. Also, training and having educational programs on how to use the HIM and its applications can increase the intention and use of the HIM by employees (P<0.001).
Conclusion: Based on the results, the effect of the moderating variables in this study was insignificant. If senior managers and influential people encourage working with the system, and employees also make more effort to learn the system, and working with the system meets their expectations, employees will be willing to use the system. In other words, employees use the system when they believe that this system is user-friendly, valuable, and useful for them.
