Results: The most important individual factor of affecting SEPAS data quality was staff training (4.19±0.94 of 5). Moreover, the factor “Personnel awareness of goal, mission, and vision of SEPAS system" had the lowest score (3.86±1.16). Also, the most critical organizational factor was the integration and relation of the HIS with the Civil Status Registration System (4.43±0.72). In examining technical factors, the quality of its support team responsiveness to user demands had the highest score (4.56±0.58). Also, the utilization of new data collection instruments and technologies (barcode, RFID, etc.) had the lowest score (4.22±0.98).
Conclusion: The most efficient solutions to improve quality of SEPAS data seems to be continuous training of staff, enhancing HIS connection with the Civil Status Registration System and improving the responsiveness of SEPAS support team.
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