Volume 22, Issue 1 (5-2023)
jhosp 2023, 22(1): 44-54 |
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Sharifi M, Saeidpour J, Kabir M J, Poursamad A, Ebrahimi M, Khosravi B. Advantages and disadvantages of a comprehensive health information system in healthcare centers
a case study of health centers in Boyerahmad city. jhosp 2023; 22 (1) :44-54
URL: http://jhosp.tums.ac.ir/article-1-6635-en.html
URL: http://jhosp.tums.ac.ir/article-1-6635-en.html
Moslem Sharifi1 
, Jalal Saeidpour2 , Mohammad javad Kabir3 , Abdollah Poursamad4 , Mehdi Ebrahimi5 , Bahman Khosravi * 6
, Jalal Saeidpour2 , Mohammad javad Kabir3 , Abdollah Poursamad4 , Mehdi Ebrahimi5 , Bahman Khosravi * 6
1- Social Determinants of Health Research Center, Yasuj University of Medical Sciences, Yasuj, Iran.
2- National Institute for Health Research, Tehran University of Medical Sciences, Tehran, Iran
3- Health Management and Social Development Research Center, Golestan University of Medical Sciences, Gorgan, Iran.
4- Faculty of nursing , Yasuj University of Medical Sciences, Yasuj, Iran
5- Emergency Medicine Specialist, Bharlo Hospital. Tehran, Iran.
6- Depatment of helth management and economics, school of public health, Tehran University of Medical Sciences, Tehran, Iran. Corresponding author: Bkhosravi67@gmail.com
2- National Institute for Health Research, Tehran University of Medical Sciences, Tehran, Iran
3- Health Management and Social Development Research Center, Golestan University of Medical Sciences, Gorgan, Iran.
4- Faculty of nursing , Yasuj University of Medical Sciences, Yasuj, Iran
5- Emergency Medicine Specialist, Bharlo Hospital. Tehran, Iran.
6- Depatment of helth management and economics, school of public health, Tehran University of Medical Sciences, Tehran, Iran. Corresponding author: Bkhosravi67@gmail.com
Abstract: (748 Views)
Background and purpose: With the establishment of a comprehensive health information system (SIB system) in the health department of Iran's health system, one of the important programs of this country to improve health care through the integration of health information was keyed. This study analyzed the performance of this program from the point of view of the end users of the system in the health centers of Boyar Ahmad city.
Materials and Methods: This study was a qualitative research that was conducted using semi-structured interviews and focus group meetings with 25 system users, support officials and staff experts at different levels, reviewing relevant documents and also observing users' performance. The snowball sampling method was carried out in a targeted and networked manner. Qualitative content analysis was used to analyze the data. MAXQDA10 software was used to record, organize and manage study data after collection.
Results: The findings of this study showed that the deployment of this system from the users' point of view contains many positive and negative points, which can be categorized in five general axes, data management system, caregivers' performance, care management, quality of care and infrastructure. The most important challenges of the system included technical inefficiencies, operational inefficiencies, the challenge of statistics and reporting, and technical and social infrastructure, and the most important benefits were improving the quality of care, tracking and reporting, facilitating the care process, and improving the performance of caregivers.
Conclusion: From the point of view of users, the Sib system can be considered as a positive experience in improving the quality of health care, but due to the existence of many challenges, it is far from its final goals
Materials and Methods: This study was a qualitative research that was conducted using semi-structured interviews and focus group meetings with 25 system users, support officials and staff experts at different levels, reviewing relevant documents and also observing users' performance. The snowball sampling method was carried out in a targeted and networked manner. Qualitative content analysis was used to analyze the data. MAXQDA10 software was used to record, organize and manage study data after collection.
Results: The findings of this study showed that the deployment of this system from the users' point of view contains many positive and negative points, which can be categorized in five general axes, data management system, caregivers' performance, care management, quality of care and infrastructure. The most important challenges of the system included technical inefficiencies, operational inefficiencies, the challenge of statistics and reporting, and technical and social infrastructure, and the most important benefits were improving the quality of care, tracking and reporting, facilitating the care process, and improving the performance of caregivers.
Conclusion: From the point of view of users, the Sib system can be considered as a positive experience in improving the quality of health care, but due to the existence of many challenges, it is far from its final goals
Type of Study: Original Article |
Subject:
مدیریت فناوری اطلاعات و مدارک پزشکی در بیمارستان
Received: 2023/08/12 | Accepted: 2023/10/20 | Published: 2023/11/6
Received: 2023/08/12 | Accepted: 2023/10/20 | Published: 2023/11/6
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