Jalal Big Mohammadi, Mehdi Zanganeh,
Volume 21, Issue 4 (3-2024)
Abstract
Background and Aim: The Health Transformation Plan (HTP) has been developed to be implemented in the rural areas with the goal of easy access of the villagers to the physician, their equitable benefit of the public facilities and improving the outpatient services. The present study was conducted to find and explain the experiences of family physicians of the rural centers and managers after the execution of HTP of the public health sector in Zahedan University of Medical Sciences (ZAUMS), Zahedan, Iran.
Materials and Methods: This was a qualitative study using the content analysis method conducted in 1402 in the public health section in ZAUMS. The research population was the physicians and managers working in the rural areas of ZAUMS between 2015 and 2022; a sample was selected using the purposeful sampling method. Data were collected using the semi-structured interview based on the interview guide; content analysis was done using contract analytics.
Results: A group of 31 individuals including 20 men and 11 women and 19 physicians and 12 managers entered the study. Data were collected, analyzed and grouped in 6 main classes, namely, service delivery, integrated health system, resources, people and service recipients, monitoring and supervision, and suggestions; 12 sub-classes were extracted.
Conclusion: Based on the results of this study it can be concluded that appropriate training, service quality, financial support, and sustainable skilled manpower are the factors that will help solve the challenges in the Health Transformation Plan. On the other hand, considering that one of the components of the health system for successful implementation of the Health Transformation Plan is human resources, the ability and flexibility of the personnel play an important role in the speed of service delivery and service quality.
