Journal of School of Public Health and

---

Background and Aim: Nowadays, community health and different methods for health service delivery are among the most important public health issues in many countries. Most developing nations are trying to establish a health care system capable of meeting their basic needs.Hospitals are the most important service delivery points, and they need skilled manpower and adequate equipment for efficient performance of their medical care and educational functions. Today, the health of the mankind is facing greater hazards and challenges than at any other time in history, and within this context, hospitals are supposed to provide service of the highest standards and with minimum delay. Emergency wards are the sections where these principles apply more than anywhere else. These are rightly regarded as the "heart" of any hospital and a quick, efficient workflow in the emergency room can literally save lives.
Material and Methods: This was a cross–sectional (descriptive/analytic) performed in 2005 to assess the structure, process & performance in the emergency wards of 12 teaching hospitals affiliated to Tehran University of Medical Sciences.
Results: 33.3% of the ward chiefs were women the rest were men they were all more than 30 years of age. The average rate for implementing proper managerial standards was 90.6%. The "manpower index" was 69.1%, and the "facilities & equipment" index was 44/5%. The "directions index" and "activities index" were 66.97% and 93.5%, respectively.
Conclusion: The findings show that there is a positive and significant relationship between standards of management at the emergency department and the facilities and equipment index. Also, there are positive correlations between the emergency department's "manpower and rules" index instructions, activities, and years of service in hospitals.

---

Background and Aim: Community involvement is the most important strategy in development. In health program planning, community assessment is a process in which society members get a thorough understanding of all matters, problems, resources, weaknesses, strengths, needs, and surveillance related to health by collecting, analyzing, and publishing relevant data and information. This study was conducted to identify and prioritize problems of the Chahestani region, a poor region in Bandar-Abbas city, Iran, with active participation of the people.

Materials and Methods: The study was based on a model designed in North Carolina, US.  In this model, the assessment process is performed in eight steps.  In the first seven steps problems are identified and prioritized, and in step 8 a plan of action is developed to deal with the problem selected.

Results: A total of 60 problems were identified, of which the following were considered to be top priorities: lack of responsibility of the authorities, insecurity, unemployment, poverty, sewerage disposal, insufficient water, insufficient electricity,  unpaved roads, lack of green space, and dirty streets and passages.  

Conclusion: Most of the problems identified were non-health problems, including social, cultural, and economic issues.

---

  Background: Sexually transmitted infections are one of the most prevalent infections all over the world that impose significant morbidity on people. There are an increasing number of sexually transmitted infections in Islamic Republic of Iran during recent years. So developing and implementing programs for STIs prevention and control is considered as a health priority. While the role of gender based power in sexual relationships has in recent years been acknowledged, the understanding has largely lacked practical considerations in the STIs/HIV/AIDS prevention fields. This study aims to explore gender sensitive STIs/HIV/AIDS prevention services concepts and dimensions.

  Method : This study employed content analyzes research design. Semi-structured in-depth interviews were conducted with 37 expert reproductive health managers and providers that selected purposively and then continued by snow ball method. Data collected by using semi-structured interview guide. The interviews were transcribed and typed. Data was analyzed according to content analysis.

  Results: 2 categories emerged as the result of data content analysis: 1) gender sensitive structure including employers, facilities and management dimensions 2) gender sensitive process including care and educational processes.

  Conclusion: providing gender sensitive STIs/HIV/AIDS prevention services need gender sensitive management, facilities and providers and gender sensitive care and educational design.

---

Background and Aim: Human resources are of paramount importance in the success of any organization. In the health care system, nurses play a great role in the delivery of high-quality care. In this regard, in the process of providing high-quality and efficient healthcare delivery, justice perception of performance appraisal system and organizational citizenship behavior (JPPAS & OCB) are strong tools for performance management. The aim of this study was to determine the association between JPPAS & OCB among nurses in Tehran University of Medical Sciences hospitals in Tehran, Iran.
Materials and Methods: This was a cross-sectional study with a sample size of 346 nurses working in Tehran University of Medical Sciences hospitals. Data were collected using two questionnaires, namely, the JPPAS & OCB and a general demographic questionnaire. SPSS 24.0 for windows was used for statistical analysis of the data.
Results: Analysis of the data showed that justice perception of performance appraisal system (2.70) and organizational citizenship behavior (2.66) are at a moderate level. Based on the correlation analysis, a significant positive association was found between performance appraisal and organizational citizenship behavior. In the final analysis it was shown that performance appraisal could predict organizational citizenship behavior (30.9% of the variance).
Conclusion: Justice perception of performance appraisal system can positively influence loyalty, job satisfaction and employees’ commitment, as well as create organizational confidence, enhance productivity and improve participation.

---

Background Aim: Job burnout among health educators is increasing with serious physical, psychological and social consequences. The purpose of this study was to explore the causes of job burnout from the perspective of health educators and identify their needs for reducing it.
Materials and Methods: This qualitative study was carried out in comprehensive health service centers of Sanandaj, west of Iran, in 2017, including 15 health educators selected by purposive sampling. The data were collected through individual interviews and semi-structured group discussions, observation and field notes and analyzed using the conventional content analysis approach with due consideration of acceptability, verifiability and transferability to ensure the accuracy and strength of the data.
Results: The causes of job burnout were extracted in 5 categories including "issues related to comprehensive health service centers", "individual challenges of staff members", "management weakness", "executive system challenges" and "issues related to clients". The participants emphasized the following actions for reducing job burnout: strengthening individual skills, effective evaluation and management support, providing recreational and welfare facilities, reducing job stress, and strengthening intra- and inter-sectoral communications.
Conclusion: The results of this study show that various factors contribute to job burnout among health educators. Improvements in management, laws and welfare facilities not only would reduce job burnout but also may increase the efficiency of health education programs.