Volume 17, Issue 3 (12-2019)
sjsph 2019, 17(3): 269-280 |
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Rahmani H, Nasrolah Beigi F, Nikan S, Rajabi Vasoukalaei G. The Relationship Between Justice Perception of Performance Appraisal System and Organizational Citizenship Behavior Among Nurses in Tehran University of Medical Sciences Hospitals. sjsph 2019; 17 (3) :269-280
URL: http://sjsph.tums.ac.ir/article-1-5794-en.html
URL: http://sjsph.tums.ac.ir/article-1-5794-en.html
1- PhD. Associate Professor, Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran
2- MSc. Student, Department of Health Management, School of Health Services and Information Management, Iran University of Medical Sciences, Tehran, Iran
3- PhD. Assistant Professor, Department of Prosthodontics, School of Dentistry, Tehran University of Medical Sciences, Tehran, Iran
4- PhD. Student, Department of Health Management and Economics, School of Public Health, Scientific Research Center, Association of Social Determinants of Health, Tehran University of Medical Sciences, Tehran, Iran
2- MSc. Student, Department of Health Management, School of Health Services and Information Management, Iran University of Medical Sciences, Tehran, Iran
3- PhD. Assistant Professor, Department of Prosthodontics, School of Dentistry, Tehran University of Medical Sciences, Tehran, Iran
4- PhD. Student, Department of Health Management and Economics, School of Public Health, Scientific Research Center, Association of Social Determinants of Health, Tehran University of Medical Sciences, Tehran, Iran
Abstract: (3327 Views)
Background and Aim: Human resources are of paramount importance in the success of any organization. In the health care system, nurses play a great role in the delivery of high-quality care. In this regard, in the process of providing high-quality and efficient healthcare delivery, justice perception of performance appraisal system and organizational citizenship behavior (JPPAS & OCB) are strong tools for performance management. The aim of this study was to determine the association between JPPAS & OCB among nurses in Tehran University of Medical Sciences hospitals in Tehran, Iran.
Materials and Methods: This was a cross-sectional study with a sample size of 346 nurses working in Tehran University of Medical Sciences hospitals. Data were collected using two questionnaires, namely, the JPPAS & OCB and a general demographic questionnaire. SPSS 24.0 for windows was used for statistical analysis of the data.
Results: Analysis of the data showed that justice perception of performance appraisal system (2.70) and organizational citizenship behavior (2.66) are at a moderate level. Based on the correlation analysis, a significant positive association was found between performance appraisal and organizational citizenship behavior. In the final analysis it was shown that performance appraisal could predict organizational citizenship behavior (30.9% of the variance).
Conclusion: Justice perception of performance appraisal system can positively influence loyalty, job satisfaction and employees’ commitment, as well as create organizational confidence, enhance productivity and improve participation.
Materials and Methods: This was a cross-sectional study with a sample size of 346 nurses working in Tehran University of Medical Sciences hospitals. Data were collected using two questionnaires, namely, the JPPAS & OCB and a general demographic questionnaire. SPSS 24.0 for windows was used for statistical analysis of the data.
Results: Analysis of the data showed that justice perception of performance appraisal system (2.70) and organizational citizenship behavior (2.66) are at a moderate level. Based on the correlation analysis, a significant positive association was found between performance appraisal and organizational citizenship behavior. In the final analysis it was shown that performance appraisal could predict organizational citizenship behavior (30.9% of the variance).
Conclusion: Justice perception of performance appraisal system can positively influence loyalty, job satisfaction and employees’ commitment, as well as create organizational confidence, enhance productivity and improve participation.
Type of Study: Research |
Subject:
Public Health
Received: 2019/12/18 | Accepted: 2019/12/18 | Published: 2019/12/18
Received: 2019/12/18 | Accepted: 2019/12/18 | Published: 2019/12/18
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